Chamber Policies

Event Refund Policy

The Chamber requires payment in advance for admission to all Chamber events, due to commitments to our vendors. Chamber event fees (regardless of attendance) are refundable only if a cancellation notice is received at least one week prior to the event.

Inclement Weather Policy

In the event of inclement weather, meetings scheduled before 10 a.m. will be canceled if Asheville City Schools are cancelled or delayed.

Privacy Information

At various points on our site, you may provide personal contact information to ask for information, register for an event, provide feedback or request written materials. Any of the information we collect from you may be used in one of the following ways:

  • Listing in our online member directory. If you are a current member, your company name, address, phone number, fax number and Web site are listed in our online member directory. Members may purchase mailing lists. To change/edit this information, please contact us at 828-258-6114 or member@ashevillechamber.org.
  • Processing financial transactions and fulfilling requests submitted via forms. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • Adding you to our newsletter distribution list. The e-mail addresses you provided for yourself and/or your employees are entered in our database and added to our newsletter distribution. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

The Chamber does not support or condone the use of spam and the sending of unsolicited email in any form. Therefore, we do not distribute or share e-mail addresses except at your explicit request. Use of this Site, directly or indirectly, to send spam or unwanted email is strictly prohibited.  In particular, you agree not to use data from this Site to allow, enable, or otherwise make possible, dissemination or collection of this data, in part or in its entirety, for any purpose, such as the transmission of unsolicited advertising and solicitations of any kind, including spam.

The Chamber employs appropriate measures to protect personal information collected online.

Web Site Usage

This Web site contains links to other business sites; the Asheville Chamber is not responsible for the privacy policies, practices or content of these other sites.

All content including copy, images and other materials is copyrighted and may not be used without permission of the Asheville Area Chamber of Commerce.

When you use our site, we collect information on Web site usage such as the number of visits to our Web site, time spent on the Web site, number of pages viewed and the domains from which people visit our Web site.  We aggregate, evaluate and use this information to improve our site and business and may provide aggregate information to third parties.

If you have any questions about our policies, please contact us at members@ashevillechamber.org or 828-258-6101.