On Aug. 17, the WNC area was greatly impacted from Tropical Storm Fred. Below are some resources for those impacted by the storm and ways you can support.
City of Asheville:
For updated information regarding current City functions and street closures, as well as recovery resources for individuals, visit Asheville City Source on the City of Asheville website.
To report damage to roads and sidewalks, visit the Asheville App
For City of Asheville sidewalk repairs or maintained streets, call (828) 259-5852. Residents can upload service requests to the Asheville App, a free app compatible with Android and Apple devices. Or click the “report issues” icon on the City of Asheville website.
An Emergency Services Call Center is now available at (828) 844-5455. The number will be answered Monday through Friday from 8 a.m.-5 p.m., with an afterhours voicemail option. The team will collect information and connect residents to resources if possible, including State Emergency Management or FEMA should they make a declaration for Buncombe County.
If you were impacted by the floods, please see the following contacts below with assistance available:
Visit Buncombe County’s post on Flood Damage for updated information about resources to call.
To stay up to date on emergency notifications and other important county information, sign up for BC Alerts by texting BCAlert (not case sensitive) to 99411 or visit buncombecounty.org/codered to sign up for the new system. Along with emergency and critical messages, the CodeRED notification system will also enhance community engagement via the release of important but non-emergency information such as vaccine site notifications, inclement weather closures and schedule changes, and other county service information.
Haywood County including Canton and Clyde:
Flooding and Public Health
Be aware of the dangerous health impacts of flooding. Proper assessment of wells and septic systems as well as cleaning and moisture removal remain key to eliminating threats to the public’s health. Please reference What to Do After the Flood by the EPA to learn more about considerations for well and pump safety after a flood event.
Power outages can also create food safety issues for homes and businesses. When the refrigerator goes out and you are concerned about food safety, please reference the Environmental Health Preparedness Manual to learn more about food safety before, during, and after a weather event.