“Every project has different challenges,” says Clay Rice, the Vice President of Liquidations. “But the victory is when the customer is satisfied with the end result, and we are successful in keeping office furniture and surplus out of the landfill.”
Triad Project Management, established in August 2020, has rapidly evolved into a comprehensive service provider in the commercial office sector. Their diverse offerings include Corporate Sustainability, New or used furniture sales, office decommissions, office moves and much more.
Check out our full Q&A with Clay below…
Tell us about your business and the role you play in it.
Over the past few years, we have been working to create a network of companies and resources that can better assist our customers with their commercial office needs. Our service offerings include Corporate Sustainability, New or Used Furniture Sales, Office Decommissions, Office Moves, Adds and Changes, Professional Office Furniture Installation, Project Management and Service Work.
Where did your vision begin? How has it grown?
Our vision began when we realized how we could help companies go green by utilizing the products they leave behind and how those products can help the underserved communities, non- profit organizations, charities, school systems and first responders.
What made you choose the Asheville area?
I relocated from Florida back to the area to take care of my family while establishing our company in the Asheville and surrounding areas.
Who are your key partners?
Our key partners include property managers, commercial movers and commercial office furniture dealers.
What has been your greatest challenge? Your greatest victory?
Every project has different challenges, but the victory is when the customer is satisfied with the end result, and we are successful in keeping office furniture and surplus out of the landfill.
Where did your career find its start? How did you get involved with your company?
My career began 15 years ago while I was waiting tables and met a national furniture broker of office decommissions and I asked him a bunch of questions about the industry I had never heard of before. He was pleased with my work ethic at the restaurant and my curiosity about furniture and he then offered me a job to help him with his project. I made the move to switch careers and from this career I’ve met and completed many projects nationwide which in turn, introduced me to my current employer.
If you had to give one piece of advice to someone just starting out in your field, what would it be?
Keep your customers first throughout the whole sales process and make sure you ask all the right questions to make sure you are meeting their goals.
What’s the greatest business advice you’ve been given?
Honesty is the best policy. In a bad situation or deal – always talk to your customer first and keep them informed of the situation and offer solutions for the challenges that affect the project as a whole.
What does the word “community” mean to you?
Community means the place where you live, raise a family and work. If you take care of your community – your community will take care of you.
How has your company grown over the years?
Triad Project Management began on 8/27/2020 with 2 employees and annual sales of $250,000. We now have 3 employees and have grown to annual sales of over $3 million.
Was there ever a time you felt like you had to completely start over?
I felt that I needed to start over when my family situation required me to relocate my family to NC. I have worked with my managing director in years past and he offered me the offsite PM position at Triad Project Management and I have been growing ever since I took the position – both in my family life and professional life.
Why did you decide to join the Chamber?
I wanted to get back to my roots in Asheville and provide a unique service to the community I grew up in that is not currently being offered at this point.