Arvato Digital Services Expands to Create Over 400 New Jobs in Weaverville

December 21, 2010

Contact: Ben Teague, Executive Director
Economic Development Coalition for Asheville – Buncombe County (828) 258-6130–

Arvato Digital Services Expands to Create Over 400 New Jobs in Weaverville

Asheville, NC – Arvato Digital Services, in Weaverville, plans to invest $1.8 million in capital improvements to assist in the creation of 408 net new jobs over the next three years as it positions itself for future business opportunities. The firm, in conjunction with the Economic Development Coalition for Asheville-Buncombe County (EDC), announced that the Weaverville plant expansion will incorporate new customer care operations, one of several such operations throughout the U.S.

Arvato Digital Services is a replicator and distributor for intellectual property such as music, movies, software, and video games in CD and DVD formats. Its extensive client list includes leading firms in entertainment, music, and software industries. The organization has grown to dominate market share in its industry through its expertise and innovation of services. In recent years, Arvato and the former Sonopress merged to combine end-to end customer service operations, further diversifying its business.

A division of Arvato AG, a global media and communication firm headquartered in Gutersloh, Germany, Arvato Digital Services serves 18 countries on five continents. The Weaverville plant, currently specializing in media replication and fulfillment, was established in 1984, and is among seven Arvato locations in the U.S. Arvato management’s decision to expand its growing call center operations will strengthen the future of Arvato in Western North Carolina.

“While it is always difficult to predict the evolving demands of businesses and consumers, our company has succeeded by recognizing trends and adapting to fit the times,” said Bob Fletcher, EVP North American Customer Service at Arvato Digital Services. “There is no better example of this willingness to innovate than our new customer care operation in Weaverville. We are grateful to our friends, neighbors, and partners in the County for their continued support of Arvato Digital Services and we look forward to many more years of success.”

Buncombe County Commission Chairman David Gantt commented “We are grateful to Arvato management for their dedication to Buncombe County. The company has served for more than 25 years as an economic anchor in the northern part of our county. We wish them much success as the company begins this new chapter.”

“Arvato’s continued investment in our community is a win for Buncombe County,” stated EDC Chairman K. Ray Bailey. “The EDC applauds the forethought of the local management team for pursuing additional avenues to serve their customer base. We expect this investment will open doors to employment for hundreds of Buncombe County residents.”

For more information on this expansion, visit Arvato’s website at Applications for employment will be collected online at , and also at the Homecoming Job Fair at Biltmore Square Mall on December 28.

The EDC for Asheville-Buncombe County is a public-private partnership committed to: creating and retaining high quality jobs, community leadership, and being a resource for better business decisions. The EDC accomplishes this mission through its four core services: business retention and expansion, small business and entrepreneurship, research, and marketing and recruitment. The EDC is funded by Buncombe County, the City of Asheville, the Asheville Area Chamber of Commerce and the Advantage Asheville Campaign.

The Asheville Area Chamber of Commerce is a 2,000+ member organization representing 86,000 employees. Chamber members collaborate with community organizations and coalitions to support the community and each other with the mission of increasing the region’s livability by advancing its economic vitality. The Asheville Chamber works diligently to ensure that Asheville continues to prosper while also protecting the natural beauty of the area. In 2006, the Chamber moved to a new location and is now home to the 4,000 square foot Visitor Center which welcomes 200,000 visitors per year.