Pardee UNC Health Care announced today that its nursing team has received the inaugural Hurst Gold Standard Award, which recognizes outstanding achievement on performance measures that directly impact patient experience. Hurst Ratings and Analytics correlates quality indicators associated with nursing care from recent publicly available Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data published quarterly by the Centers for Medicare & Medicaid Services (CMS).
The Gold Standard of Nursing award is awarded to hospitals whose nursing staff achieves top-tier weighted scores, significantly above the national average. The performance measures they use include patients’ perceptions of nursing clinical skills, communication skills, prompt responsiveness to needs, friendliness and courtesy, and attitudes and attention paid to special or personal requests.
“On behalf of the entire nursing team at Pardee, it is an honor to be recognized with the Hurst Gold Standard Award,” said Denise Lucas, RN, MSN, NEA-BC, vice president of clinical services and chief nursing officer at Pardee. “Our nurses exemplify what it means to put our patients first, providing care with empathy and expertise.”
This is the first year Hurst has distributed the Gold Standard Award. It is the first award by a rating service to celebrate outstanding nursing care based on industry quality and patient experience indicators. For a full list of the Hurst Gold Standard of Excellence in Nursing Award winners, follow this link.
Pardee UNC Health Care is a not-for-profit community hospital founded in 1953 and is managed by UNC Health Care. The hospital is licensed for 222 acute care beds. Pardee has several locations separate from the main campus, including a comprehensive physician practice network, two urgent care locations and five orthopedic clinics. For more information or to find a physician, visit www.pardeehospital.org.