Park Ridge Health welcomes new chief nursing officer

May 31, 2017

Park Ridge Health is excited to announce the selection of its new Chief Nursing Officer, Roland Joy, MSN, BSBA, RN. Joy has been serving in the nursing field for nearly 35 years. From caring for patients in every area of nursing, to successfully leading health care service lines, Joy has a proven record as an intuitive and decisive leader at health care systems across the Southeast and in New England.

“Roland’s proven track record of leadership and strategic development give Park Ridge Health an even stronger point for growth as a leader in high-quality care,” said Jimm Bunch, Park Ridge Health President and CEO.

“Park Ridge Health’s integrity as an organization and the incredible people who make up the care teams are what initially drew me to this organization,” said Roland Joy, Park Ridge Health Chief Nursing Officer. “I look forward to working with the care teams to continue the Park Ridge Health dedication to excellence and innovation in health care for the whole person – body, mind and spirit.”

Joy’s primary role is to oversee and coordinate Park Ridge Health’s Nursing care teams and their daily operations. He is a key member of the senior leadership team and will be outlining and implementing best practices for nursing and patient care. Joy has extensive experience in nurse recruitment, training and advancement, development of patient care programs and cross-departmental program strategic planning.

Most of Joy’s time outside of work involves spending time with his wife, their family and friends. He loves being outdoors and looks forward to exploring the adventures awaiting him in the mountains of Western North Carolina.
Park Ridge Health’s Home Health Earns 5-Star Rating for Patient Satisfaction

Park Ridge Health congratulates its Home Health care team for earning a 5-Star Rating for Patient Satisfaction in the recent Medicare Home Health Compare ranking. It is the only Home Health group in this region to earn the 5-Star Rating.
Home Health Compare compiles information about the quality of care provided by Medicare-certified Home Health agencies, including Park Ridge Health Home Health. To be Medicare-certified, the home health agency must have Medicare approval and meet certain federal health and safety requirements.
Park Ridge Health Home Health earned the 5-Star Patient Satisfaction rating by meeting specific criteria in categories such as Professional Care; Patient Communication, including discussion of medication; pain and home safety; and Overall Care & Willingness to Recommend to family and friends.
The Home Health team ranked at or above state and national averages for these Patient Satisfaction criteria.
“We take a patient-centered wholistic approach to the care we provide,” said Christy Harwood, MBA, BSN, RN; Director, Park Ridge Health Home Health. “Going the ‘extra mile’ and caring through high-level compassion is what we do. Our clinicians are experts in their field with decades of combined experience.”
“The care Park Ridge Health provides doesn’t start and stop at the doors of our hospital or physicians’ offices. We understand the healing power of being in the comfort of your own home,” said Jimm Bunch, Park Ridge Health President and CEO. “Our Home Health team is an excellent example of our dedication to whole person care – body, mind and spirit. They go out of their way to join each patient on his/her health journey.”